When the leader lacks confidence, the followers lack
commitment. They are like the little boy who was asked by Billy Graham how to
find the nearest post office. When the lad told him, Dr. Graham thanked him and
said, “If you’ll come to the convention center this evening you can hear me
telling everyone how to get to heaven.”
“I don’t think I’ll be there,” the boy replied. “You don’t
even know your way to the post office.”[1]
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